CIVIL SERVICE COMMISSION
132 North Elmwood Avenue
Medina, OH 44256
DATE OF ISSUE: March 5, 2025
MEDINA CIVIL SERVICE COMMISSION announces an open-competitive examination process for lateral transfer communication operators to create a separate lateral transfer eligible list for the classification of:
POLICE COMMUNICATIONS OPERATOR
(LATERAL TRANSFER)
Collecting applications on an on-going basis. When a vacancy occurs, all applicants will be contacted to participate in the lateral transfer testing process. Applications may be obtained at the Civil Service Office lower level of Medina City Hall, 132 N. Elmwood or by email at lwilson@medinaoh.org or calling the Civil Service Commission office at (330)722-9077 or visiting https://www.medinaoh.org/job-opportunities for more information and to locate an application to complete and submit by email to Lwilson@medinaoh.org. Please mention you are “Interested in the Lateral Transfer Option” on your application.
APPLICATIONS ACCEPTED ON AN ON-GOING BASIS
SALARY: $53,206-$64,667/annually ($25.58-$26.85/hourly) which includes the 10% the city pays of the employee’s contribution to the Ohio Public Employee Retirement System under a deferred plan. Full-time benefits include time and a half for approved overtime, uniform allowance, group hospitalization/ or opt-out stipend, sick leave, paid holidays and paid vacation, education credit.
NATURE OF WORK: Dispatches 911 emergency/non-emergency medical, police and fire personnel to scene, maintaining contact; performs Clerk of Court duties for Medina Municipal Court; operate a multi-channel radio; maintain logs & police records; process warrants & related required documentation. High incident of interaction with citizens, firefighters, and patrol officers, often under stressful conditions. Must be able to multi-task.
MINIMUM QUALIFICATIONS: Lateral transfer Communication Officers must be currently or previously employed within the last twelve (12) months as a full-time Communication Operator with a minimum of one (1) year of full-time service with an agency that dispatches for Police, Fire or EMS. Lateral transfer Communication Operators must be able to operate a Law Enforcement Automated Data System terminal and not be disqualified to be L.E.A.D.S. certified.
A thorough background investigation, drug testing, psychological examination, polygraph and any other method necessary to ascertain the applicant’s qualifications will be administered and if any negative information is obtained, this could disqualify an applicant for this position.
NATURE OF EXAMINATION: The examination process will consist of a work sample test known as CritiCall comprised of several individual test sections given on the computer with several audio portions. The test will simulate a dispatch environment, but does not require the candidate to have job specific knowledge. Simulated situations will require a wide range of skills including data entry, multi-tasking, decision-making, map reading, prioritizing, listening for details and comprehension. Candidates must attain a qualifying rating on each portion of this examination. Scoring will be based on CritiCall recommended passing guidelines. There will be a CritiCall Personality Test included that will not factor into the ranking process, but will be used to measure a candidate’s attributes and how they relate to the skills and abilities needed to be successful in this classification. All test results and scores are subject to public record laws.
EXTRA POINTS: The Commission has set the extra credit points not to exceed five (5) points
- Military Service: 5 points for completed service and honorary discharged from uniformed service or transferred to the reserve with evidence of satisfactory service (DD-214 required)
- Four-year Degree: 5 points for a four-year degree from an accredited college or university (Official transcript required) orTwo-year Associated Degree: 2 points for a two-year associate degree in Criminal Justice or Law Enforcement fields from an accredited university or college. (Official transcript required)
- Ohio Peace Officer Training Academy: 5 points for successful completion of the Ohio Peace Officer Training Council’s Basic Peace Officer Training and a copy of a valid certification required.
- Service as an Auxiliary (Special) with the Medina Police Department: 3 points for a minimum of one year’s service (letter from the department stating service time required).
- State of Ohio Emergency Medical Technician (EMT) Certification: 2 points for Level B or higher.
WRITTEN PROOF MUST BE PRESENTED by your data entry appointment to receive additional credit. No copies will be made from originals for applicants. Be sure to have copies available to submit. A MAXIMUM OF 5 EXTRA CREDIT POINTS WILL BE ADDED TO AN APPLICANT’S SCORE ONLY IF A PASSING SCORE OF 60 OR BETTER IS OBTAINED ON THE ASSESSMENT AND DATA ENTRY IS PASSED.
PROBATION: All persons appointed to this position are subject to a probationary period of twelve months. The probationary period shall be regarded as an integral part of the examination process and shall be used to closely observe the employee's work, to give the employee full opportunity to demonstrate successful performance on the job, and to remove any employee whose performance does not meet required work standards. No appointment shall be deemed final until the appointee has satisfactorily served the probationary period, from first work day, of not less than twelve months.
ACCOMMODATION: An applicant can request reasonable accommodations to participate in the application/examination process by completing and submitting an EXAMINATION ACCOMMODATION REQUEST form. An EQUAL OPPORTUNITY EMPLOYER/ PRE-EMPLOYMENT DRUG TESTING REQUIRED